Free fillable PDF for destination organizations
Who owns stewardship?
Most DMOs agree stewardship matters. Fewer can say whose job it is. The DMO Stewardship Org Chart maps ten stewardship responsibilities across the departments you already have, at three sizes, so every one of them gets an owner. No new hires required.
What's inside
A 13-page fillable PDF built for a staff meeting, not a shelf. Type right into it, change anything, and share it with your team.
Org charts for three DMO sizes
Small (1–8 staff), mid-size (9–30) and large (30+), with space to type in your team's names.
Ten stewardship responsibilities
From resident engagement and visitor dispersal to culture, heritage and crisis readiness.
An editable role matrix
Who leads, who supports and who stays informed. Every cell can be changed to fit how your team works.
Works alongside Destination Wayfinder
Each responsibility notes the closest module in Destinations International's Wayfinder, so plans turn into named owners.
A quick self-assessment
See where stewardship lives today: owned, informal or not yet.
A 20-minute discussion guide
Run it at your next staff meeting and leave with one owner and one next step.
Built for the team you already have
For DMOs, CVBs, tourism offices and chambers that want stewardship to be part of everyone's work, not one person's side project.
Do we need to hire a stewardship director?
Usually not. The org chart starts with the staff you already have and assigns each responsibility to an existing department. Larger DMOs may choose a small dedicated team, and the chart shows how that fits too.
Which version is right for us?
The tiers are set by staff size: 1–8, 9–30 and 30+. You get all three, so you can see where you are today and where you might grow.
How does this relate to Destination Wayfinder?
Destinations International's Destination Wayfinder helps destinations assess what to work on. This chart helps you decide who does it. Each responsibility lists the closest Wayfinder module. That mapping is Learn Tourism's own and is not endorsed by Destinations International.
Can we edit it?
Yes. It's a fillable PDF. Type names into the org chart, change any lead, support or informed cell, and add notes.
What does it cost?
Nothing. Learn Tourism is a nonprofit, and we teach first.
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